After School Homework Club/Tuition Frequently Asked Questions

Can I claim a child care rebate for your fees?

No. The Lime Zone is a training/tuition organisation and not a registered child care provider. However, subject to any government policy changes, the federal government runs a school kids bonus scheme to help eligible families and students with the education related costs of primary and secondary school studies, such as school fees, uniforms, books and sports, music or other lessons. The Schoolkids Bonus will continue until the end of 2016.  The last installment will be paid in July 2016.

Please check the government’s website to make sure this information is up-to-date. (Email us at info@limezone.com.au if it isn’t.)

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Can I pick up a student early?

Because you are paying for the whole time slot, it is completely up to you whether the student stays for some or all of the session.

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Can students bring their own technology (BYOT)?

Yes but we do have a few rules.

  1. Other than giving students wifi access to the Internet on their own device (if their parent or carer has signed The Lime Zone’s Computer Network and Internet Access Policy) students will not be able to use their device in connection with The Lime Zone’s computers or server/s unless specific permission is given; 
  2. If students have 3G (or similar) Internet access of their own, The Lime Zone is not responsible for how that is used;
  3. Students will be asked to put their devices away during small group tuition sessions unless the tutor says they can use them; and
  4. The Lime Zone is not responsible for the security of any devices, mobile phones or any other items of value brought in by students.

If the students have mobile phones, we ask for them to be put on silent and students should refrain from using mobile phones during their small group tuition sessions.

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Do your tutors and staff have blue cards?

The Lime Zone abides by Queensland’s blue card system and anyone who is obliged to hold a valid blue card whilst working for The Lime Zone, has one.

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Do you use computer training software?

No. Our primary method of tuition is ‘face-to’face’.

Where students have their own access to subscription services such as Mathletics, Reading Eggs, etc. and their parents have signed our Computer Network and Internet Access policy, we are happy for them to use one of our laptops to do their allocated work.

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How does your after school homework club / tuition work?

We will help students in any of their core subject areas (maths, English, history/geography and science) and will do our best in non-core areas.  We pride ourselves on being technically literate and where computer skills are needed, we can easily assist.

Students bring their homework in (or work books where other work is being done) and begin working. We generally ask them to ‘work on what they do know and skip anything they don’t quite understand’. Tutors then go around helping them in the areas in which they need help. Where the students need some direction at the start (such as essay planning or where they are being set work by us) the tutor will help them begin.

Additionally, students will be able to ask the tutor for specific help in areas of their choice. If parents or carers wish something specific to be covered, they should provide their child with a note and request this to be given to the tutor. For example, you may ask us to concentrate just on the maths side of their homework. If the request is reasonably able to be managed as part of the session, the tutor will endeavour to do so.

Where the student does not have any allocated work, we will provide them with some however, if this is likely to be an ongoing scenario, we ask that you have a discussion with your child’s classroom teacher about what will help your child and encourage you to purchase workbooks (Eg. from Edsco in Kedron) that can be used to at The Lime Zone.

Whether we are helping with homework or with specific topic areas, we will be adhering to the Australian Curriculum. If you wish to understand what specific elements are covered in The Australian Curriculum by subject and year level, visit the government’s website.

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How much does it cost for after school tuition?

We charge $37.50 (inc. GST) per time slot calculated on a term basis so if the term is 10 weeks the cost will be $375.00 (inc. GST).  As the term decreases, the session cost increases so the cheapest option is to book for the term.  Although we don’t plan to offer walk-ins, if we do have space available on the day, the price will be $45.00 (inc. GST) per time slot. These prices are subject to change without notice so please check the booking form for the most up-to-date prices.

Our fee structure is intended to make our services accessible by as many people as possible and we feel it offers a highly competitive option in the after school tuition marketplace.

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What happens if I am late picking up a student?

Whilst we understand that things can happen, our staff also have commitments elsewhere and as such, we need to discourage people arriving late to collect their students.  Parents or carers arriving to pick up student/s after 5:45 pm will be charged $10.00 (inc. GST) per student per 15 minute block (or part there-of). This means that if you are 20 minutes late you will be charged $20.00 (inc. GST) per student being collected.

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What happens if a student can not make it to an after school time slot?

Because we still have to pay our staff, we can not offer refunds because a student missed a time slot however, if you provide enough notice (at least 24 hours), we can offer a make-up time slot but this will be dictated by what spare space we have and the make-up time slot must be done within 7 days of the missed time slot.

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What qualifications do your tutors have?

The Lime Zone is run by Michelle Jansen who is a trained middle years teacher registered in Queensland.  Michelle is present at the after school homework club most of the time.

Other tutors in the homework club will either be trained teachers, university students or high achieving year 12 students.  The intent is to mix-and-match to provide a variety of help.  This ensures our commitment to a standard of high quality.

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Who is in charge of the after school tuition?

Michelle Jansen is the Director of The Lime Zone and is a trained and registered teacher in Queensland. On most occasions, Michelle will be the person-in-charge of the after school tuition sessions. When she is unavailable, an attempt will be made to find a similarly qualified person to stand in.

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Will students have access to the Internet?

We will have laptops available for use (students will be expected to look after them carefully) and Internet access will be provided.  However, before any new student can use the laptops or access the Internet at The Lime Zone, a parent or carer, will have to sign The Lime Zone’s Computer Network and Internet Access Policy. We will have Internet filtering on the access provided but we can not make any guarantees as to its effectiveness. Although you can decline to sign the policy remember that other students around yours will have access and the student is going to be exposed to it anyway.

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Will the students always be doing tuition or homework?

No. The Lime Zone’s tag line is Train – Learn – Fun. Student’s will be given time to ‘chill’ and we have various light entertainment activities that we can offer them.  Part of the middle years teaching philosophy is empowering students to take control of their own learning.  We will be relying on them to tell us what help they need and what homework they need to complete.  Once they’ve done that they will be free to entertain themselves (within reason) at our facilities. Because they will be coming straight from school, we will allow them a little bit of time at the start to just relax.

Please also understand that your child’s capacity to learn will change from session to session and be influenced by things such as whether they’ve had a late night, whether they’ve had any big sporting activities on during the day, etc. If a child is ‘flagging’ we will switch them over to more ‘recreational’ activities so that they still enjoy attending The Lime Zone.

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Will you offer food and drinks?

Water will be available for the students to drink. The coffee shop next door is open until late in the afternoon during school term.  One option is that students can purchase something to eat or drink from the coffee shop prior to their time slot.   If students wish to buy from there, they will need money to do so.

Note: Food and drink must not be consumed next to the laptops or electronic equipment.

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Can I claim a child care rebate for your fees?

No. The Lime Zone is a training/tuition organisation and not a registered child care provider. However, subject to any government policy changes, the federal government runs a school kids bonus scheme to help eligible families and students with the education related costs of primary and secondary school studies, such as school fees, uniforms, books and sports, music or other lessons. The Schoolkids Bonus will continue until the end of 2016.  The last installment will be paid in July 2016.

Please check the government’s website to make sure this information is up-to-date. (Email us at info@limezone.com.au if it isn’t.)

[ssba_hide]

Can I pick up a student early?

Because you are paying for the whole time slot, it is completely up to you whether the student stays for some or all of the session.

[ssba_hide]

Can students bring their own technology (BYOT)?

Yes but we do have a few rules.

  1. Other than giving students wifi access to the Internet on their own device (if their parent or carer has signed The Lime Zone’s Computer Network and Internet Access Policy) students will not be able to use their device in connection with The Lime Zone’s computers or server/s unless specific permission is given; 
  2. If students have 3G (or similar) Internet access of their own, The Lime Zone is not responsible for how that is used;
  3. Students will be asked to put their devices away during small group tuition sessions unless the tutor says they can use them; and
  4. The Lime Zone is not responsible for the security of any devices, mobile phones or any other items of value brought in by students.

If the students have mobile phones, we ask for them to be put on silent and students should refrain from using mobile phones during their small group tuition sessions.

[ssba_hide]

Do your tutors and staff have blue cards?

The Lime Zone abides by Queensland’s blue card system and anyone who is obliged to hold a valid blue card whilst working for The Lime Zone, has one.

[ssba_hide]

Do you use computer training software?

No. Our primary method of tuition is ‘face-to’face’.

Where students have their own access to subscription services such as Mathletics, Reading Eggs, etc. and their parents have signed our Computer Network and Internet Access policy, we are happy for them to use one of our laptops to do their allocated work.

[ssba_hide]

How does your after school homework club / tuition work?

We will help students in any of their core subject areas (maths, English, history/geography and science) and will do our best in non-core areas.  We pride ourselves on being technically literate and where computer skills are needed, we can easily assist.

Students bring their homework in (or work books where other work is being done) and begin working. We generally ask them to ‘work on what they do know and skip anything they don’t quite understand’. Tutors then go around helping them in the areas in which they need help. Where the students need some direction at the start (such as essay planning or where they are being set work by us) the tutor will help them begin.

Additionally, students will be able to ask the tutor for specific help in areas of their choice. If parents or carers wish something specific to be covered, they should provide their child with a note and request this to be given to the tutor. For example, you may ask us to concentrate just on the maths side of their homework. If the request is reasonably able to be managed as part of the session, the tutor will endeavour to do so.

Where the student does not have any allocated work, we will provide them with some however, if this is likely to be an ongoing scenario, we ask that you have a discussion with your child’s classroom teacher about what will help your child and encourage you to purchase workbooks (Eg. from Edsco in Kedron) that can be used to at The Lime Zone.

Whether we are helping with homework or with specific topic areas, we will be adhering to the Australian Curriculum. If you wish to understand what specific elements are covered in The Australian Curriculum by subject and year level, visit the government’s website.

[ssba_hide]

How much does it cost for after school tuition?

We charge $37.50 (inc. GST) per time slot calculated on a term basis so if the term is 10 weeks the cost will be $375.00 (inc. GST).  As the term decreases, the session cost increases so the cheapest option is to book for the term.  Although we don’t plan to offer walk-ins, if we do have space available on the day, the price will be $45.00 (inc. GST) per time slot. These prices are subject to change without notice so please check the booking form for the most up-to-date prices.

Our fee structure is intended to make our services accessible by as many people as possible and we feel it offers a highly competitive option in the after school tuition marketplace.

[ssba_hide]

What happens if I am late picking up a student?

Whilst we understand that things can happen, our staff also have commitments elsewhere and as such, we need to discourage people arriving late to collect their students.  Parents or carers arriving to pick up student/s after 5:45 pm will be charged $10.00 (inc. GST) per student per 15 minute block (or part there-of). This means that if you are 20 minutes late you will be charged $20.00 (inc. GST) per student being collected.

[ssba_hide]

What happens if a student can not make it to an after school time slot?

Because we still have to pay our staff, we can not offer refunds because a student missed a time slot however, if you provide enough notice (at least 24 hours), we can offer a make-up time slot but this will be dictated by what spare space we have and the make-up time slot must be done within 7 days of the missed time slot.

[ssba_hide]

What qualifications do your tutors have?

The Lime Zone is run by Michelle Jansen who is a trained middle years teacher registered in Queensland.  Michelle is present at the after school homework club most of the time.

Other tutors in the homework club will either be trained teachers, university students or high achieving year 12 students.  The intent is to mix-and-match to provide a variety of help.  This ensures our commitment to a standard of high quality.

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